Planning Fees
Planning fees pay for research, itinerary design, communication, and professional planning time. These fees are separate from the cost of flights, accommodations, activities, transportation, and other travel purchases.
Clear expectations. Smoother trips.
Policies
Everything you need to know before your planning experience begins.
Designed for clarity, transparency, and an effortless planning experience.
Payments
A signed client agreement and full payment of the planning fee are required before any research, booking assistance, or itinerary work begins. Travel-supplier deposits and remaining balances follow the payment deadlines and terms set by each airline, hotel, tour company, cruise line, or other vendor.
Revisions
Each planning service includes one revision of the itinerary. Additional revisions, major itinerary changes, or changing the destination after planning has begun may require an additional fee.
Cancellations & Refunds
Planning fees are non-refundable once work has begun. Refunds, credits, cancellation penalties, and rebooking options for travel purchases are determined by each supplier and are subject to that supplier’s rules.
Traveler Responsibility
Travelers are responsible for obtaining and maintaining valid passports, visas, identification, health documentation, vaccinations, entry requirements, and any other documents required for the trip. Names and personal details must match the traveler’s official identification, and all documents should be reviewed before purchase.
Travel Insurance
Travel insurance is strongly recommended. Travelers who decline coverage accept the financial risks associated with cancellation, medical emergencies, delays, lost baggage, supplier changes, and trip interruption.
Response Times
Normal business replies are generally provided within 1–2 business days. Requests that require faster turnaround may be treated as rush requests and may require an additional fee.